Webhooks let you receive HTTP POST requests when things happen in your Tickable account, like a new order or a scanned ticket.
Supported Events
| Event | Description | Status |
|---|
order.created | A new order has been placed | Coming soon |
order.confirmed | An order payment has been confirmed | Available |
ticket.scanned | A ticket was scanned at the door | Coming soon |
ticket.cancelled | A ticket was cancelled | Coming soon |
Creating a Webhook
You can create webhooks via the API or from the Tickable dashboard.
curl -X POST https://api.tickable.io/webhooks \
-H "Authorization: Bearer tk_live_YOUR_API_KEY" \
-H "Content-Type: application/json" \
-d '{
"url": "https://yourapp.com/webhook",
"event_types": ["order.confirmed"],
"description": "Production webhook"
}'
Your webhook endpoint must be publicly accessible and respond with a 2xx status code within 10 seconds.
Receiving Webhooks
When an event occurs, Tickable sends a POST request to your URL:
{
"event_type": "order.confirmed",
"timestamp": "2026-04-09T14:30:00Z",
"data": {
"order_id": "550e8400-e29b-41d4-a716-446655440000",
"event_id": "7c9e6679-7425-40de-944b-e07fc1f90ae7"
}
}
Example Handler
app.post('/webhook', express.json(), (req, res) => {
const { event_type, data } = req.body;
switch (event_type) {
case 'order.confirmed':
console.log('Order confirmed:', data.order_id);
break;
}
res.sendStatus(200);
});
Managing Webhooks
List All Webhooks
curl https://api.tickable.io/webhooks \
-H "Authorization: Bearer tk_live_YOUR_API_KEY"
Delete a Webhook
curl -X DELETE https://api.tickable.io/webhooks/7c9e6679-7425-40de-944b-e07fc1f90ae7 \
-H "Authorization: Bearer tk_live_YOUR_API_KEY"
Best Practices
Always respond quickly to webhook requests. If you need to do heavy processing, acknowledge the webhook with a 200 and process the data asynchronously.
- Respond fast — return
200 immediately, process in the background
- Handle duplicates — webhooks may be delivered more than once, use the event ID to deduplicate
- Subscribe only to what you need — reduce noise by selecting specific event types